Get help from RUL -- All options on one page
Chat: There are librarians online 10 a.m. - 10 p.m. any day of the week.
BEST for instant answers, brief interactions, short troubleshooting.
EXAMPLES: asking for quick help, locating or downloading full text of a known article, reporting or verifying an error, clarifying a minor detail, help to decide what database to use, short literature search, etc.
Email: Send questions via email. Most questions get a response within 24 hours!
BEST for complex questions, troubleshooting that require more time,
EXAMPLES: questions from instructor, searching
Direct help from a librarian: schedule a Webex meeting with a subject specialist
BEST for complex questions, troubleshooting that require more time and
EXAMPLES: discussing library instruction for your course, finding resources for your class,
Research Guides: Our subject research guides will help you find a wealth of information on your topic
BEST for general overview, orientation, finding basic resources
EXAMPLES: identify databases for a topic, find resources for a paper, check citation styles
How do I...? The stuff everyone wants to know how to do!
BEST for quick help on popular topic - or what has changed since your last visist!
EXAMPLES: QuickSearch as the new discovery service and its challenges