Use these step by step guides (and printable handouts) on how to import citations into your RefWorks or other CMS account.
If it's been a while since you have had to do a research paper, you may find the Easybib.com's Student Resources a comfort. Written with high school students in mind, it offers a 'no-assumptions" guide to begining your work.
These links will help you format your work in APA, MLA or other styles.
Writing and citing get a lot easier when you use a Citation Management System! If you or your colleagues don't use a bibliography or citation manager, you may want to consider: