LibAnswers Training Manual
About this Guide
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This guide offers instructions, guidelines, and best practices for using LibAnswers. LibAnswers is an end-to-end online reference platform for answering questions from library users. It includes:
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Contacts
If you experience issues with QuickSearch, please report to the Ex Libris Queue: exlibris@rutgers.libanswers.com
For issues with LibAnswers or LibChat, please contact Ann Marie Latini or submit an RUL Help Ticket.
Access Standard Answers
These standard answers have been created to help provide a foundation for answering common access services questions: Access Standard Answers