Created for the course Academic Mentoring, this guide aims to assist first year students at SEBS as they try to navigate Rutgers. Updated in 2020 with a strong focus on remote learning. For additional questions, please feel free to reach out to your advisers, instructors, and librarians - we are all here to help.
Chat: There are librarians online 10 a.m. - 10 p.m. every day of the week.
BEST for instant answers, brief interactions, short troubleshooting.
EXAMPLES: asking for quick help, locating or downloading full text of a known article, reporting or verifying an error, clarifying a minor detail, help to decide what database to use, short literature search, etc.
Email: Send questions to a team of librarians and library staff via email. Most questions get a response within 24 hours!
BEST for complex questions, troubleshooting that require access to borrowing records
EXAMPLES: questions on research, collections, and library sessions; troubleshooting requests such as on reserves and library accounts
Direct help from a librarian: schedule a meeting with a subject specialist (currently available online)
BEST for complex questions, troubleshooting that require more time
EXAMPLES: discussing library instruction for your course, finding resources for your class
Research Guides: Our subject research guides will help you find a wealth of information on your topic
BEST for general overview, orientation, finding basic resources
EXAMPLES: identify databases for a topic, find resources for a paper, check citation styles
How do I...? The stuff everyone wants to know how to do!
BEST for quick help on popular topic - or what has changed since your last visit!
EXAMPLES: QuickSearch as the new discovery service and its challenges
All options on one page.
University Operating Status
Library Operating Status
Access to Library Resources
Returning Library Materials
Rutgers, The State University of New Jersey, an equal access/equal opportunity institution. Individuals with disabilities are encouraged to direct suggestions, comments, or complaints concerning any accessibility issues with Rutgers web sites to: email@example.com or complete the Report Accessibility Barrier / Provide Feedback Form.