First, locate Zotero on your computer. Next, open Zotero and select the references you want to include. Hold the “Ctrl” key and click to select multiple items. Right-click one of the selected entries and choose “Create Bibliography from Selected Items”. Choose the bibliographic style you want. For example, you can pick American Psychological Association as your bibliographic style. Then select the output format. I recommend “copy to clipboard”. Open Microsoft Word and then press “ctrl-V” to paste the citations.