Created for the course Academic Mentoring, this guide aims to assist first year students at SEBS as they try to navigate Rutgers. For additional questions, please feel free to reach out to your advisers, instructors, and librarians - we are all here to help.
Chat: There are librarians online 10 a.m. - 10 p.m. any day of the week.
BEST for instant answers, brief interactions, short troubleshooting.
EXAMPLES: asking for quick help, locating or downloading full text of a known article, reporting or verifying an error, clarifying a minor detail, help to decide what database to use, short literature search, etc.
Email: Send questions via email. Most questions get a response within 24 hours!
BEST for complex questions, troubleshooting that require more time,
EXAMPLES: questions from instructor, searching
Direct help from a librarian: schedule a Webex meeting with a subject specialist
BEST for complex questions, troubleshooting that require more time and
EXAMPLES: discussing library instruction for your course, finding resources for your class
Research Guides: Our subject research guides will help you find a wealth of information on your topic
BEST for general overview, orientation, finding basic resources
EXAMPLES: identify databases for a topic, find resources for a paper, check citation styles
How do I...? The stuff everyone wants to know how to do!
BEST for quick help on popular topic - or what has changed since your last visist!
EXAMPLES: QuickSearch as the new discovery service and its challenges
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