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Rutgers University Libraries

UALE Summer School for Union Women: Dispute Resolution

Resources for the workshops offered by the regional summer institutes for union women sponsored by United Association for Labor Education.

Dispute Resolution Organizations

Books On Grievance Handling and Dispute Resolution

BNA Editorial Staff. Grievance Guide, 12th ed. Washington, D.C.: BNA Books, 2008. A compilation of the "common law" of labor arbitration; gives summaries of actual cases and analyses of trends in such areas as discipline & discharge, union rights, strikes, and sexual harassment.

Mauer, Michael.  The Union Member’s Complete Guide: Everything You Want—and Need—To Know About Working Union. Wash. D.C.: Union Communication Service, 2001. Answers basic questions about unions and what they do: structure of the labor movement, the grievance process, core labor laws, and more.  Good resource for new members or basic reference for officers & staff. [Order from website: ]

Prosten, David, ed.  The Union Steward’s Complete Guide, 2nd ed. MD: UCS, 2006. Hands-on advice on handling grievances and workplace concerns.  []

Dispute Resolution Information Online

Arbitration Cases

Locating Labor Arbitration Cases

Most arbitration cases (also called awards) are not published.  You can find random cases on the Internet, but the best source are specialized reporting services, similar to legal reporting services.  Arbitration award publishers include BNA, CCH, and LRP. 

The Carey Library of the School of Management and Labor Relations offers access to the BNA Labor Arbitration Reports.  The Library has print case books up to December 2010 and electronic access through the BNA Labor and Employment Library database.  Researchers may access the database in the Library on request.  SMLR faculty and graduate students may also access it off-site; see the Librarian for more information.